Def Model DO35017 1/35 WWII WH Panzer Crew on board (left) DEF MODEL

Prompt shipping and expert packing

Due to our longstanding partnership with UPS FedEx DHL, and other major international carriers, we are able to provide various shipping options. Our warehouse staff are highly trained and will wrap your goods according to our precise and precise specifications. Your products will be subjected to an exhaustive examination before they will be securely packaged before being sent out. Every day we ship thousands of packages to customers from all over the world. This demonstrates our dedication to be the largest online retailer in the world. Both Europe as well as the USA have warehouses and distribution centres.

Note: Orders with more than one item will be assigned a distinct processing time dependent on the particular product.

Before shipment, all ordered items will be thoroughly inspected. Most orders are shipped within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The stock is dynamic and we cannot completely manage it because many parties are involved, which includes our factory and warehouse. The actual stock can be changed at any time. You may not receive your order after the order has been made.

Our policy lasts for thirty days. If it's been longer than 30 days since you made your purchase, we unfortunately can't give you a full exchange or refund.

Your item should be in the original packaging and in good condition. It must also not be used. The item must be in the original packaging.